Terms & Conditions

Last Updated: August 2026

Welcome to Al Saraya. These Terms & Conditions govern your use of the Al Saraya website and any services, information, or content made available through it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Al Saraya

Al Saraya is a UAE-based hospitality and restaurant group operating multiple food and dining concepts across the United Arab Emirates. Our brands, menus, services, and experiences are developed and operated by Al Saraya and its associated entities.

2. Use of Our Website

You may use this website for lawful purposes only. You agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to any part of the website or its systems.

  • Copy, reproduce, modify, or distribute website content without prior written permission.

  • Interfere with the operation, security, or functionality of the website.

  • Use the website in a way that may damage Al Saraya, its brands, or its reputation.

3. Website Content

All content displayed on this website, including text, photographs, graphics, logos, brand identities, designs, videos, and other materials, is owned by or licensed to Al Saraya unless otherwise stated.

This content is provided for general informational purposes and may be updated, changed, or removed without prior notice.

You may not reproduce, republish, modify, distribute, or commercially use any website content without obtaining prior written permission from Al Saraya.

4. Restaurant Information

Information relating to our restaurants, menus, locations, opening hours, services, prices, promotions, and availability is provided for general guidance.

Al Saraya reserves the right to change menu items, prices, restaurant operating hours, promotions, availability, or other information without prior notice.

While we make reasonable efforts to ensure that information displayed on the website is accurate and up to date, we do not guarantee that all information will always be complete, accurate, or current.

5. Reservations and Bookings

Where online reservations or booking services are available, additional terms may apply to individual bookings.

A reservation is subject to availability and may be subject to the policies of the relevant Al Saraya restaurant or brand.

Al Saraya reserves the right to modify or cancel a reservation where necessary due to operational circumstances, unforeseen events, or other legitimate reasons.

6. Promotions and Offers

Any promotions, discounts, competitions, or special offers displayed on the website may be subject to additional terms and conditions.

Offers may be limited by availability, location, validity period, or other restrictions. Al Saraya reserves the right to modify, suspend, or withdraw any promotion without prior notice.

7. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

These links are provided for convenience only. Al Saraya does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

8. Intellectual Property

All trademarks, trade names, logos, brand names, designs, and other intellectual property displayed on this website belong to Al Saraya or their respective owners.

Nothing on this website grants you any right or licence to use Al Saraya’s intellectual property without prior written consent.

9. Disclaimer

The website and its content are provided on an “as available” basis.

To the extent permitted by applicable UAE law, Al Saraya does not guarantee that the website will always be available, uninterrupted, secure, or free from errors or technical issues.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Al Saraya shall not be liable for any indirect, incidental, consequential, or other losses arising from your use of, or inability to use, the website or its content.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

Al Saraya may update or amend these Terms & Conditions from time to time. Any changes will become effective when the updated version is published on this website.

We encourage you to review this page periodically.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.

Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts of the UAE, unless otherwise required by applicable law.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Al Saraya through the contact details provided on our website.