Effective Date: 3 September 2025
At Al Saraya Al Hamra, we respect your privacy and are committed to protecting your personal information.
We may collect:
Personal details (name, phone number, email, address).
Transaction details when using our services.
Technical information (IP address, browser type, usage data).
To provide and improve our services.
To process orders and payments.
To communicate with you about updates, offers, and support.
To ensure security and prevent fraud.
We do not sell or trade your personal data. However, we may share it with:
Trusted service providers who assist in operations.
Government or legal authorities, if required under UAE law.
We use appropriate technical and organizational measures to secure your data against unauthorized access, misuse, or loss.
Our website may use cookies and tracking tools to enhance your experience. You can control cookies through your browser settings.
Under applicable UAE data protection laws, you may:
Request access to your personal information.
Ask us to correct or delete your data.
Opt out of marketing communications.
We retain your information only as long as necessary for business or legal compliance purposes.
We may update this Privacy Policy periodically. Any updates will be posted with a new effective date.
If you have questions about this Privacy Policy or your data, you can reach us at:
Address: Ajmal Sarah Tower, Wadi Al Safa 5, Dubai Land – Dubai, UAE
Phone: 04 554 5661
Email: info@asah.me
